FAQs About Multiple SCOPE Accounts and Sign-In Issues

 

1. Why do I have multiple SCOPE accounts? 

Having multiple accounts often happens if you've signed into the SCOPE application using both available methods: 

  • Facebook Login: Authenticates through your Facebook account. 
  • Email Login: Requires a separate password specific to the SCOPE application. 

 

2. How do I sign in using Facebook? 

When you choose the Facebook login option: 

  • Authentication is managed through Facebook's application. 
  • You don’t need a separate password for SCOPE. 

 

3. How do I sign in using my email? 

When signing in with your email: 

  • You’ll need a unique password for the SCOPE application. 
  • If you forget this password, use the "Reset Password" option. 

 

4. What should I do if I signed in with Facebook but can’t access my account? 

If you're unable to access your Facebook account: 

  • Reset your password through Facebook to regain access. 
  • Alternatively, you can start a new SCOPE account using your email instead of Facebook. 

 

5. When should I use the "Reset Password" option in SCOPE? 

Only use the "Reset Password" option if you initially signed into SCOPE with your email address.